Privacy Policy

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Last Updated: 1/1/2025

Agent Genius ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services, including our CRM software and associated websites.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Account Information: Name, email address, phone number, company name, and other relevant details you provide during registration.
• Billing Information: Payment details, including billing address and credit card information.
• Communication Data: Any information you share with us through support requests or other correspondence.

b. Information Collected Automatically

• Usage Data: Details about your interactions with our software, such as features accessed, pages viewed, and time spent.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, monitor usage, and improve our services.

c. Third-Party Information

• We may receive data about you from third-party integrations or platforms you connect to our software.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our CRM software and related services.
• Process transactions and manage your account.
• Communicate with you about updates, promotions, and support.
• Personalize your experience and tailor our services to your needs.
• Monitor and analyze usage trends to improve our offerings.
• Ensure security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Service Providers: We share data with trusted third-party vendors who assist in providing our services, such as payment processors and hosting providers.
• For Legal Reasons: We may disclose information to comply with legal requirements, enforce our terms of service, or protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
• With Your Consent: We may share your information for other purposes with your explicit consent.

4. Your Data Protection Rights

You have the following rights regarding your personal information:

• Access and Update: Request access to the information we hold about you and correct any inaccuracies.
• Delete Your Data: Request deletion of your personal data, subject to applicable legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications by using the opt-out link in emails or contacting us directly.
• Restrict Processing: Request limitations on how we process your data in certain circumstances.

To exercise these rights, please contact us at [Insert Contact Email].

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

6. Data Security

We implement robust security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect functionality.

8. Third-Party Links

Our website and software may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

9. International Users

If you are accessing our services from outside [Insert Country], your data may be transferred to and processed in a country with different privacy laws. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or through our platform. Please review this page periodically for the latest information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Agent Genius
Email: staffagentgenius@gmail.com

Thank you for trusting Agent Genius to manage your real estate business. Your privacy is our priority.

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